Storm damage isn't always obvious from the ground. Hail dents, lifted shingle seals, cracked ridge caps, and bruised shingle mats don't show up from the driveway. Our HAAG-trained inspectors get on the roof and check every slope, every flashing detail, and every penetration point.
Our storm damage process is straightforward: free inspection, full photo documentation, direct filing with your insurance carrier, meet the adjuster on-site, and handle the repairs once the claim is approved. We don't ask for money upfront on insurance claims. You pay your deductible and insurance covers the rest.
Our Storm Damage Repair Process
Damage Assessment
Within 48 hours of the storm, our inspector is on your Old Town roof. We check for hail impact, wind-driven shingle lift, cracked ridge caps, and any penetration failures. A full photo report is provided regardless of whether damage is found.
Claim Documentation
Our office prepares the claim package: photo evidence, damage scope, material specifications, and repair estimate in Xactimate format. We file with your carrier and track the claim through to adjuster assignment.
On-Site Adjuster Visit
We meet your insurance adjuster on-site and walk the roof together. Point out every area of damage documented in our report. If the adjuster misses something, we supplement with additional evidence.
Quality Restoration
Insurance-approved repairs done by manufacturer-certified crews. Same quality materials and installation standards as any other Old Town Roofing & Maintenance job. Your storm-restored roof gets the same warranty as a standard replacement.
What Old Town Customers Say
"We called expecting to wait days, but they were here the same afternoon. Fair pricing, quality work, and they kept us informed every step of the way."
"Responded fast and got the job done right the first time. Crew was polite, professional, and cleaned up everything. Would absolutely hire again."
"After getting several quotes, these guys stood out with their honesty and knowledge. No pressure, just straightforward advice and excellent workmanship."
Why Choose Old Town Roofing & Maintenance for Storm Damage Repair?
No Upfront Payment on Claims
We don't ask for money upfront on insurance jobs. You pay your deductible after the work is complete. Your insurance carrier pays the balance directly.
HAAG Certified Inspectors
HAAG certification is the insurance industry standard for forensic roof inspection. Our reports are trusted by adjusters because they follow the same methodology carriers use.
Local Company, Local Reputation
14+ years in Old Town. We're not storm chasers from out of state. We live here, work here, and back our warranties because we're not going anywhere.
Insurance Claims Handled
We manage the entire process: inspection, documentation, filing, adjuster meeting, supplements, and repair. You deal with us, not the insurance bureaucracy.